Effective Date: 06/03/2025
EpiCity Real Estate Services, based in Atlanta, Georgia, is committed to protecting the privacy of our customers and ensuring compliance with Georgia state and federal privacy laws. This Privacy Policy outlines how we collect, use, and share your personal information when you engage with our website, services, and SMS communications.
By using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Contact Information: Name, phone number, email address, and mailing address
Business Information: Company name, lease requirements, and commercial property preferences
Device and Usage Data: IP address, browser type, and activity on our website
Communication Data: SMS messages, email exchanges, and other correspondence
2. How We Collect Information
We collect information through:
Online forms and inquiries submitted via our website
Phone calls, email communications, and SMS messages
Cookies and website analytics tools
3. How We Use Your Information
Your information is used to:
Respond to leasing inquiries, maintenance requests, and service questions
Provide and manage commercial leasing services
Maintain records for service and contractual obligations
Send updates regarding maintenance, leasing, or other service-related matters
Improve our services and website experience
Fulfill legal obligations and ensure data protection
4. Data Sharing Practices
EpiCity does not sell or rent your personal information to third parties.
We may share your information with trusted partners and registered vendors only as needed to fulfill the services you request, such as property tours, maintenance responses, or consultations.
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
5. SMS Consent
By providing your mobile phone number and opting into SMS communications, you consent to receive text messages related to:
Maintenance and service request updates
Your SMS data and phone number are used solely for these service-related communications and will never be shared with third parties or affiliates for marketing.
To opt out of SMS messages, reply with “STOP.”
6. Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections or deletion of your data
Withdraw consent for processing your information
Opt out of SMS communications
To exercise any of these rights, contact us using the information below.
7. Data Security
We use industry-standard safeguards including encryption, secure servers, and restricted access to protect your data. However, no system is completely secure, and we encourage caution when submitting sensitive information online.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
EpiCity Real Estate Services
Phone: (770) 457-2300 ext. 1
Email: Info@EpiCity.com
ddress: 430 Plasters Avenue N.E., Suite 100, Atlanta, GA 30324-3912
9. Availability
This Privacy Policy is available at all times through a link in the footer of our website. It is presented in a single, dedicated page format for ease of access and clarity.