effective Date: 12/10/2024
EpiCity Real Estate Services, based in Atlanta, Georgia, is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and safeguard personal information in compliance with Georgia state and federal privacy laws. By engaging with our services, you consent to the practices outlined below.
Introduction
EpiCity prioritizes transparency and accountability in handling your personal data. This Privacy Policy applies to all data collected through our website, services, and SMS communications.
Types of Information Collected
We may collect the following types of information:
Contact Information: Name, phone number, email address, and mailing address.
Business Information: Company name, lease requirements, and preferences related to commercial properties.
Device and Usage Data: IP address, browser type, and usage patterns when interacting with our website.
Communication Data: SMS messages and other correspondence.
How Information is Collected
We collect data through:
Online forms, registrations, and inquiries submitted on our website.
Phone calls, email exchanges, and SMS communications.
Cookies and tracking technologies for website analytics.
Purpose of Data Collection
We use the information collected for the following purposes:
- Address leasing inquiries, maintenance requests, and other questions about our services.
- Process and manage your requests and maintain our records for contractual or service-related matters.
- Send you updates on inquiries, maintenance requests, or other relevant information related to our services.
- Provide and manage commercial leasing services.
- Communicate Maintenance and service requests updates, and relevant property information.
- Enhance service delivery and user experience.
- Comply with legal obligations and safeguard against misuse.
Data Security Measures
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and restricted access to data. However, no system is entirely foolproof. We recommend taking precautions when sharing sensitive data online.
Data Sharing Practices
Your personal information is not sold or rented to third parties. We may share data with trusted partners and registered vendors only to fulfill services you have requested, such as service requests, property tours and, consultations. Your SMS data and phone number are never shared with third parties.
User Rights
You have the right to:
- Access your personal information,
- Request corrections or deletion of your data,
- Withdraw consent for data processing, and
- Opt-out of SMS communications by replying “STOP.”
To exercise these rights, please contact us using the details provided below.
Contact Information
For questions or concerns about our Privacy Policy or to exercise your rights, contact us at:
Epicity Real Estate Services
Phone: 770 457 2300 ext. 1
Email: Info@EpiCity.com
Address: 430 Plasters Avenue, N. E., Suite 100, Atlanta, GA 30324-3912
SMS Consent
By providing your phone number and opting into SMS communications, you agree to receive messages about Maintenance and Service request updates, leasing update. Your phone number and SMS data will only be used for these purposes and will not be shared with third parties.